Frequently Asked questions?

Everything you really need to know about the oyraa

➔For Interpreters & LSPs

Oyraa is an online global platform of professional interpreters. Oyraa removes the agency or the middleman in between and makes interpreters fully visible to a GLOBAL client base.
As an interpreter, you get to use your skills and expertise either on-site or on-call (remotely). You get to chose your availability and where you want to work from. We bring you clients right through your phone.
As a language service provider, you get to make your own pool of interpreters available to our clients through Oyraa. No more hustling and negotiating. Clients come to you. Plus, our special management portal for LSPs help your company process payments instantly.
Oyraa empowers interpreters around the globe by making it easier to work independently. You have complete control over your time and how much you charge. Create your own profile on Oyraa, upload your headshot, list the languages you can bridge, specify your fields of expertise, and set your own rates. And voila!
You get the freedom to set your own availability, organize on-site interpretations directly with clients and switch-on your profile to receive remote interpretation requests. We make it easier to go freelance and we give you the tools to succeed. How so? Forget the hassle and the hustle, we guarantee you instant clients and payments.
Clients will pre-pay Oyraa for both on-site and remote interpretation services. As soon as the job is done, we free the money to your account.
For on-call interpreting:
Oyraa will receive a 20% commission for on-call (remote) interpreting jobs. Sounds scary? No way! Just take it into account when you set up your per minute on-call rate.

For on-site interpreting:
When a client schedules an on-site interpretation job, they pay upfront. Oyraa holds the payment until the assignment is completed. If the job ends up taking more hours, the client has the possibility to extend their contract.
Oyraa will receive a 5% - 20% commission for on-site interpreting jobs depending on the volume of the transaction.
You can cash-out your payments directly into your bank or PayPal account, whenever you please.
Two ways:
1.Using the Professional Interpreter badge on your profile: Submit documentation (picture/scan or copy) of your qualifications and certifications to Oyraa’s support team. Once approved by Oyraa, you will receive a nice badge to show off on your profile.

2.Getting great reviews from your clients: Each on-site and remote interpretation service you provide, client’s will be prompted to answer a 5-star survey with the option to provide a brief comment of their experience working with you. Positive feedback will entice trust and quality service to future clientele.
You have the possibility to switch on and off your availability. When on, you make yourself available instantly to our customers. If you mismanage this feature, you might get bad reviews on our platform. Managing your online and offline status allows you to use your idle times to make extra income. You can change this by clicking on “Settings” at the very top of your screen.

In our quest for better customer experience, Oyraa keeps track of your responsiveness and makes it public. Having a positive response rating will help you get more jobs.
We cover all languages!
As an interpreter, you get to set your own price per minute for remote interpretation. Oyraa offers transparency among interpreters, which means you can see the rates of your fellow interpreters within your expertise.
Again, for on-site interpretation, you have the ultimate freedom to accept or reject an offer. You can even chat and negotiate your rate with your prospective clients.
Oyraa is not an interpretation agency. By removing the middle-man, professional interpreters can build relationships with new and existing clientele. We empower interpreters with freedom and individuality; set your own rates, work your own flexible hours, and establish yourself within your niche by earning positive reviews from your clients.
Yes! Your current clients can join Oyraa and connect with you via the platform. Freelance interpreters using Oyraa don’t have to stress about negotiating or receiving their payments. We make sure everything runs smoothly for both parties.
No – it’s in-app call! You don’t need a phone line. Any wifi connection would work. Therefore, you will NOT be charged for phone calls.
You can download our free mobile-application. Create an account, list the languages you can interpret, submit your certifications through Oyraa app or directly send to customer.service@oyraa.com, then switch your profile on whenever you’re available for work. Easy, peasy!
For now, this feature is only available through www.oyraa.com. We’re working on adding it to our mobile app so stay tuned!
** Both online and mobile platforms are synced, so when you sign up to use Oyraa, you’re immediately in it in both.